Head of Operations

“ Ensuring clarity, consistency, and execution across growth systems”

As Head of Operations, I oversee how growth systems are executed across client projects from onboarding to delivery. My role is to ensure that every system we design is implemented with clarity, structure, and accountability..

I work closely with strategy and execution teams to translate decisions into repeatable processes, maintain delivery standards, and ensure that client engagements move forward without friction. Operations, for me, is about reducing ambiguity, improving coordination, and keeping systems reliable as they scale.

My Focus Areas :
  • System Execution Oversight
  • Client Onboarding Frameworks
  • Delivery Process Optimization
  • Cross-Team Coordination & Control
Achievements :
  • Streamlined client onboarding to reduce kickoff delays
  • Built delivery processes that maintain consistency across projects
  • Improved coordination between strategy and execution teams
  • Ensured clarity and accountability across ongoing engagements